FAQs

Delivery Options 

We are currently offering Free UK Delivery for a limited time only. 

Standard delivery is 3 – 7 working days 

 

International Delivery:

 

International delivery costs and timings are specific to each location. Please contact us for further details and if you have any enquires. 

Returns Policy 

We offer Free UK returns for orders up to 28 days. If your purchase has exceeded this time frame, we cannot offer you a refund

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For returns you will be responsible for paying your own shipping and returning your item. If your return is approved, you will be credited the postage cost along with the item cost. Please ensure you keep your postage receipt; we are not liable for any lost return items. 

 

Refund:

Once we have received your return, we will email you a confirmation alongside its approval. If approved, we will process your refund via your original method of payment. 

 

If you haven’t received your refund, please first check with your bank account as it may take some time to process. If your account has not been credited, please contact us and we will try and deal with this immediately.

 

If you have not received your order, please contact us and we will try and deal with this immediately. 

©2019 Energise Activewear Limited